View orders

Step 1: From 'Orders', click 'Select date', then click 'Filter' to show abandoned checkouts in your selected date range

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Step 2: Click 'See More' to view individual order details, or 'Export' to download all abandoned checkout details in an .xlsx file

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Abandoned checkouts

When a customer goes to checkout and enters their contact details, but does not make payment, their cart and contact details are listed under 'Abandoned Checkouts'.

Step 1: Click 'Abandoned Checkouts', then click 'Select date' and 'Filter' to show orders in your selected date range

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Step 2: Click 'See More' to view individual checkout details, or 'Export' to download all order details in an .xlsx file